Policies & rates

Policies

  • Our water meters are read each month by a trained member of our organization.
  • Bills must be paid in full each month.
  • Bills are due on the 20th of each month.
  • A 10% penalty will be added after the 20th.
  • Any past due balance not paid IN FULL by the 10th of each month is subject to a disconnect for non-payment. (Disconnections are implemented the following day on the 11th of each month.)

Standard Residential Service Rates

Salem Water Users

Monthly Minimum: $28.03
Water Included w/ Minimum Bill

0 – 2,000 gallons

Tier (gal.):$11.10 per 1,000 gallons after minimum is met (plus state charges and taxes, and where applicable, the Avilla debt coverage payments.)

Southwest Water Users

Monthly Minimum: $29.50 
Water Included w/ Minimum Bill

0 – 1,000 gallons

Tier (gal.):$9.89 per 1,000 gallons after minimum is met (plus state charges and taxes)
Questions?

Please contact our office to request additional information.

Holiday observed

Water Users Office will be Closed for Columbus Day Monday, October 12, 2026.

If you have a Water emergency call 501-776-2212

NOTICE OF CHANGE IN salem BOARD MEETING

Please take notice that Salem Water Users PWA has rescheduled its upcoming Board of Directors meeting.


Original Date & Time:
October 19, 2026, 6:00 p.m.

NEW Date & Time:
October 20, 2026, 6:00 p.m.

Location:
620 Airlane Drive Benton, AR 72015