Policies & rates

Policies

  • Our water meters are read each month by a trained member of our organization.
  • Bills must be paid in full each month.
  • Bills are due on the 20th of each month.
  • A 10% penalty will be added after the 20th.
  • Any past due balance not paid IN FULL by the 10th of each month is subject to a disconnect for non-payment. (Disconnections are implemented the following day on the 11th of each month.)

Standard Residential Service Rates

Salem Water Users

Monthly Minimum: $16.52
Water Included w/ Minimum Bill

0 – 2,000 gallons

Tier (gal.):$5.15 per 1,000 gallons after minimum is met (before taxes)

Southwest Water Users

Monthly Minimum: $29.50 
Water Included w/ Minimum Bill

0 – 1,000 gallons

Tier (gal.):$9.89 per 1,000 gallons after minimum is met (before taxes)
Questions?

Please contact our office to request additional information.

Low water pressure

Good morning, Some of you may be experiencing lower than usual water pressure. Our storage tanks are at lower levels and we are actively looking for a leak based on recent history. Thank you for your understanding. Southwest Water Users