Policies & rates

Policies

  • Our water meters are read each month by a trained member of our organization.
  • Bills are due on the 15th of each month.
  • Bills must be paid in full each month.
  • Any bill not paid IN FULL by the 22nd of each month is subject to a disconnect for non-payment. (Disconnections are implemented the following day on the 23rd of each month.)
  • A 10% penalty will be added after the 15th.

Standard Residential Service Rates

Salem Water Users

Monthly Minimum: $16.52
Water Included w/ Minimum Bill

0 – 2,000 gallons

Tier (gal.):$5.15 per 1,000 gallons after minimum is met (before taxes)

Southwest Water Users

Monthly Minimum: $29.50 
Water Included w/ Minimum Bill

0 – 1,000 gallons

Tier (gal.):$9.89 per 1,000 gallons after minimum is met (before taxes)
Questions?

Please contact our office to request additional information.

Low water pressure

Good morning, Some of you may be experiencing lower than usual water pressure. Our storage tanks are at lower levels and we are actively looking for a leak based on recent history. Thank you for your understanding. Southwest Water Users