Welcome to

Southwest Water Users

water flowing from faucet

Who We Are

At Southwest Water Users, we are dedicated to providing safe, clean water to our valued community. We are committed to fostering strong connections with our customers and supporting local initiatives that promote water conservation and environmental sustainability.

We go above and beyond to deliver water that meets the highest standards of safety and purity. Through advanced technology and rigorous quality control measures, we ensure that every drop of water we provide is clean and dependable.

Our Mission

At Southwest Water Users Public Water Authority, our mission is to deliver safe, superior-quality water to our community. We are committed to excellence in customer service and to the principles of environmental conservation and sustainability.

Board Meetings

Southwest Water Users Public Water Authority: 

Board Meetings are held on the 2nd Thursday of the month at 6:00 PM.

Location: 620 Airlane Drive, Benton, AR

Salem Water Users Public Water Authority: 

Board Meetings are held on the 3rd Monday of the month at 6:00 PM. 

Location: 620 Airlane Drive, Benton, AR

Water Quality

With a steadfast commitment to both our community and the environment, we pride ourselves on delivering high-quality water services to all our customers. We proudly share our yearly water quality reports and invite our customers to contact our team with any questions or concerns. 

Water Users LLC

Learn more about our parent company, leadership, and more. 

Unsure if your account is Under Salem or Southwest?

Please review your bill (or invoice), the correct business is labeled on the top of the front page. 

You may also call our office to confirm at (501) 776-2212.

Low water pressure

Southwest Water Users customers, we have expedited a change in construction for a new water connection and supply to Southwest Water Users system to better serve their customers. We are also making adjustments daily to the system to better increase the flow in water pressure. Please continue to conserve water until we get these fixes in place and report any possible water leaks in your area to 501-776-2212. Thank you